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Shipping Policy & Free Shipping Offer

Shipping Information

MESA/Boogie®  Hollywood is MESA/Boogie's factory store. We're an intimate, old-school guitar shop located in the heart of Hollywood, California's Music Row. In addition to MESA/Boogie®  (the original boutique amp company) we stock an impressive collection of world-class guitars, basses, pedals and accessories. We've been working with players who enjoy the finest in professional guitar & bass gear since 1992. While we are happy to ship products Worldwide, there are certain products with Shipping restrictions. Mesa/Boogie products sold at our store are only available to customers who reside within the United States (see Important Notice to all International Customers below).

In order to prevent credit card fraud and in the interest of mutual security, we only ship orders to the billing address of the credit card. Please contact us should you need to request an exception to this policy.

We ship most products via UPS Ground and in most cases delivery occurs within 3 to 5 business days for customers within the 48 contiguous United States. If you reside in Alaska, Hawaii, outside the United States or you require faster delivery, please contact us to discuss shipping options.

Free Shipping Offer

  • Free Ground Shipping is offered within the 48 contiguous United States for orders over $50 and products weighing less than 100 lbs. Orders shipped to Alaska, Hawaii or International addresses do not qualify for free shipping.
  • The free shipping offer may be excluded at our discretion for items subject to UPS' oversize fee or special order items.
  • Shipping charges will be deducted from refunds or credits offered for items that are returned.

UPS Ground Shipping Estimate

Important Notice for International Customers

Due to Electronic Safety and International Compliance Regulations, we are unable to supply or service any MESA/Boogie®  products to International Customers from this store. All MESA/Boogie®  products sold by MESA/Boogie®  Hollywood are manufactured for use within the United States and may not fitted with the necessary components to operate elsewhere. Attempted use of these products outside of the United States, or modifications of any kind, may pose serious safety and/or governmental compliance risks and therefore immediately render any warranty or responsibility of MESA/Boogie®  Ltd. null and void. If you are a visiting International Customer and would like to purchase a Mesa/Boogie product or need service support, we will be happy to refer you to the Authorized Distributor for the country you reside in. For a list of International MESA/Boogie® Distributors, Click Here.


Thank you for your interest in MESA/Boogie® !
The MESA/Boogie®  Hollywood Crew
hwdstore@mesaboogie.com
(323) 883-9090