Mesa Hollywood has a 5 day return policy (7 days for purchases made using Affirm Financing) from 1st day of receiving. The Customer must contact us by phone or email by the fifth day to notify us the item is being returned and receive return shipping instructions. Customers are responsible for all shipping charges. Special orders, custom orders, consignment sales and shipping charges ARE NOT REFUNDABLE. If item is altered or damaged while in customers possession, a restocking fee will be charged. If you have any questions about our return policy please email or call us.
- If an item is returned and the free shipping option was chosen for delivery, the the actual cost of shipping that item will be deducted from any refund or credit offered.